COVID-19 REGULATIONS

As healthcare practitioners, we have been advised by the Government and our governing body the General Osteopathic Council (GOsC) that we can remain open during the recent lockdown.

The health and safety of both patients and staff are of paramount importance, therefore there have been some adaptations to the clinic and how your osteopathic treatments will be undertaken.

 

To ensure the safety of both patients and practitioners, we have put in place the following measures;

◦  We ask patients to bring a face mask to your appointment, which will need to be worn at all times (unless medically exempt).

◦  If you have a high temperature, persistent cough and/or a loss of taste and smell, then please do not come to the clinic.

◦  If anyone within your household has any COVID symptoms and/or is awaiting a result from a test, please do not come to the clinic.

◦  If you have been contacted by NHS track and trace, please call to re-arrange your appointment until after your self-isolation period.

TREATMENT PROCESS

  1. Patients will only be allowed into the clinic if they have booked an appointment and undertaken a pre-screening telephone call.

  2. On arrival, patients will be asked a few screening questions with regard to COVID symptoms to either themselves and/or their households or support bubbles, and if they have recently had a COVID-19 vaccination.

  3. Patients will be asked to use hand sanitiser when arriving at the clinic. There are also hand washing stations available on arrival. 

  4. Appointments are currently being staggered by 15 minutes to ensure an effective social distancing between patients and to allow for a thorough clean of the therapy room.

  5. The therapy rooms will be thoroughly cleaned and ventilated before and after each appointment. 

  6. Personal Protective Equipment (PPE): During your appointment, I will be wearing a face mask, apron and medical gloves. We please ask patients to wear a mask at all times while in the clinic, unless they are medically exempt.

  7. Areas that are in regular use such as; door handles and payment devices will be cleaned and disinfected regularly.

  8. In the event that a virtual appointment is more appropriate than a face to face appointment, I will ask patients to undertake this as an alternative.

 If you have any queries or further questions regarding your appointment please contact us

Thank you for your understanding and patience.